Frequently Asked Questions

What are the delivery options for BY SPORTS?

Delivery options may vary depending on your location and the specific product or service you have ordered. BY SPORTS offers both standard and express shipping options, and shipping times may vary depending on your location and the selected delivery option.

How do I return or exchange an item?

To return or exchange an item, you should contact BY SPORTS customer support to initiate the process. They will provide further instructions and may require you to complete a return or exchange form. We strive to make the returns process as easy and hassle-free as possible, so our customers can shop peacefully.

Are there any discounts available for professional and amateur clubs?

BY SPORTS does not publicly advertise discounts for professional or amateur clubs on its website. However, contacting their customer support team is always worth inquiring about any available discounts or promotions.

How do I check my order status?

To check your order status, log in to your BY SPORTS account on their website and navigate to the “Orders” section. Here, you can view your order’s status and track any associated shipments.

Can I change or cancel my order once it has been placed?

Changing or canceling your order after it has been placed may be possible, but this depends on the specific circumstances. You should contact BY SPORTS customer support as soon as possible to discuss your options.

What types of payments are accepted?

BY SPORTS accepts various payment methods, including credit cards, debit cards, and PayPal.

What if I have a defective or damaged item?

If you receive a defective or damaged item from BY SPORTS, you should immediately contact their customer support team to initiate a return or exchange. They will provide you with further instructions on how to proceed.

Do you ship internationally?

Yes, BY SPORTS does ship internationally. However, shipping times and costs may vary depending on your location.